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BOOST Restart Lead Case Manager

Siouxland Human Investment Partnership
2 hours ago
Full-time
On-site
Sioux City, Iowa, United States
Social Worker
BOOST Restart Lead Case Manager

Specific Job Duties:

Plan with the Program Director for optimal program success by beginning of participant enrollment.

Provide intensive, face-to-face case management to enrolled participants; meet with participants as
needed, starting at enrollment through the end of the grant.

Assess BOOST applicants to determine individual needs.

Assist participants in setting realistic and achievable goals through an Individual Career Plan (ICP) and
Individual Development Plan (IDP).

Screen participants admitted to the program for indicators of mental health and substance abuse
issues

Refer participants to partners and community providers for needs not provided by BOOST Restart
(housing, mental and physical health services)

Ensure that participants understand and consent to services.

Contribute to the development of outreach materials, including social media, to recruit participants and
employer partners

Perform career exploration and referral to Job Training Partners for employment-related services

Assist participants in selecting vocational training, meeting training admission requirements and
facilitate the enrollment into the training

Assist participants in their need for transportation, appropriate clothing, classroom equipment or
materials, training materials and /or childcare

Guide, oversee and monitor service learning and community involvement

Prepare participants for employment

Contribute to the development and submission of quarterly reports per Department of Labor grant
requirements

Oversee the Workforce Integrated Performance System (WIPS) and train other staff on the use of the
platform.

Establish and coordinate accurate records of all case management activity

Serve as a liaison between participant and employer

Provide resume-building and interviewing support to participants

Provide problem-solving skills to participants to remove barriers to employment

Be knowledgeable about current workforce needs in the service area

Collaborate and communicate with other BOOST Restart staff and partners about service needs

Keep accurate and complete records of participants employment-related activities, participant and employer satisfaction surveys and maintain documentation of all case management activities

July 2026 Siouxland Human Investment Partnership Page 2

Attend weekly BOOST Restart staff meetings, all BOOST Restart sponsored events, community
presentations, celebrations, and all appropriate program professional development activities

Develop and maintain local, state, and federal collaborations and working relationship with volunteers,
staff and grant personnel

Develop and maintain a positive working relationship with program partners, including Iowa Workforce

Development, the Siouxland Chamber of Commerce, and priority employer partners and referral
sources

Develop and maintain a positive working relationship with all grant partners.

Ensure that case management includes culturally responsive elements to ensure services are inclusive
to all

Help create an environment that is safe, drug free, and conducive to teaching and learning; report any
observed participant problem to the Program Director

Guide, oversee and monitor other case managers

Give presentations and outreach for the BOOST Restart program to stakeholders, potential employer
partners and the SHIP Board of Directors

Provide and lead training for other employees

Assist in securing and purchasing of materials for participants needs as directed

Contribute as a positive and productive role model for the program staff and participants

Assist with overall communication for the success of the BOOST Restart program

Provide supervision and guidance to other BOOST Restart staff as needed or directed by Program

Director and or SHIP Executive Director

Perform any other appropriate duties requested by the BOOST Restart Program Director and/or SHIP
Executive Director

Education and Experience:

BA or BS Degree in Social Work, Education or closely related discipline preferred, or the equivalency in
years of case management

At least 3 years of case management experience

Experience working with justice-involved youth or young adults

Experience in supervision of other employees preferred

Personal Job Skills:

Good written and verbal skills

Public speaking skills

Self-motivated to take responsibility for the success of BOOST Restart

Demonstrated ability to organize and prioritize work responsibilities with limited supervision and/or
structured guidance

Ability to build collaboration

Ability to motivate people, particularly justice-involved youth or young adults, to succeed

Computer skills

Good advocacy skills

Ability to form relationships and build partnerships with businesses and stakeholders

Ability to travel throughout the service area as necessary, to monitor and assess program, young
adults and program partners (must have a clean driving record)

Dedication to success for justice-involved youth or young adults

SHIP is an equal opportunity employer