Mental Health Kokua (MHK) is hiring a Case Manager in Hilo (Hawai ʻi Island) to support adults with mental health challenges through community-based services. This full-time, community-based role focuses on helping individuals build stability, strengthen independence, and access the services and resources needed to support their recovery goals.
As a Case Manager, you will coordinate care, advocate for client needs, and connect individuals to behavioral health, medical, housing, and community-based supports. This role is well-suited for compassionate professionals in Hilo and surrounding East Hawaiʻi communities who enjoy relationship-based work and making a meaningful impact through recovery-oriented services.
What You’ll Do (Responsibilities)
Care Coordination: Assess client needs, develop service plans, and coordinate behavioral health, medical, housing, and community resources
Client Advocacy: Support individuals in accessing benefits, services, and community-based supports that promote stability and independence
Recovery-Oriented Support: Promote recovery using person-centered, strength-based, and trauma-informed practices
Hospital & Transition Support: Provide follow-up services and support successful transitions following hospitalization or other major life changes
Community Collaboration: Partner with providers, families, landlords, and community organizations to support client goals
Crisis Response: Respond appropriately to client crises and coordinate support services as needed
Documentation & Compliance: Complete timely assessments, service plans, progress notes, and required documentation
Team Collaboration: Participate in supervision, case reviews, and interdisciplinary team meetings to ensure quality services
Case Manager Qualifications
Preferred: Bachelor’s degree in psychology, sociology, social work, human services, or a related behavioral health field
Preferred: One and a half (1.5) years or more of case management, human services, or behavioral health experience; experience working with co-occurring challenges is a plus
Skills: Strong communication, organization, documentation, advocacy, and relationship-building skills
Certifications: TB clearance, CPR, and First Aid (or willingness to obtain)
Fit for the Role: Comfortable supporting adults with mental health challenges in community-based settings while promoting recovery, stability, and independence
Requirements & Work Conditions
Ability to pass a criminal background check and drug/alcohol screening
Valid Hawaiʻi driver's license, current vehicle insurance, and safety inspection
Ability to travel throughout Hawaiʻi Island for client visits, appointments, and meetings
Ability to lift up to 25 lbs and respond to emergencies as needed
Benefits of Joining MHK
Medical & Vision Insurance (UHA or Kaiser)
Dental Insurance (HDS)
Supplemental Insurance (Aflac)
Pet Insurance
403(b) Retirement Plan
Identity Theft & Legal Protection
Paid Leave & Holiday Pay
Public Service Loan Forgiveness (PSLF) eligibility
Why Choose Mental Health Kokua?
At Mental Health Kokua, we believe in “Opportunities to Begin Again.” Your work helps individuals build stability, strengthen recovery, and develop meaningful connections within their community.
Behind every success story is someone who provides guidance, encouragement, and support along the way. Apply today!