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Clinical Case Manager Behavioral Health

CVS Health
1 day ago
Full-time
On-site
Pennsylvania, United States
$54,095 - $116,760 USD yearly
Social Worker
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Work at Home Behavioral Health Case Manager (Licensed Clinician) Location: Fully Remote (USA)
Schedule: Monday–Friday 8-5 Your Time Zone
No nights, weekends, or holidays

As a key member of our care coordination team, you’ll:
Assess Member Needs: Conduct comprehensive evaluations using clinical tools and data to determine eligibility, care needs, and appropriate interventions.
Coordinate Care: Collaborate with providers and internal teams to develop personalized care plans, ensuring members receive timely and effective physical and behavioral health services.
Support in Crisis: Use advanced clinical skills to intervene during behavioral health or medical crises, providing follow-up and ensuring continuity of care.
Promote Health & Engagement: Empower members through coaching and motivational interviewing to make informed decisions and adopt healthier lifestyles.
Ensure Quality & Compliance: Apply clinical guidelines and regulatory standards to deliver high-quality, cost-effective care while identifying and escalating quality-of-care concerns.
Required:
Master’s degree in Behavioral/Mental Health or related field
Active, unencumbered independent clinical license in your state (e.g., LMHC, LCSW, LISW, LMFT, LPC)
3+ years of post-master’s clinical experience in hospital, outpatient, or ambulatory settings
3+ years of behavioral health experience
Ability to manage crisis calls with professionalism and empathy
Preferred:
Experience in managed care, utilization review, or case/discharge planning
Strong communication skills with the ability to influence care decisions across multidisciplinary teams
Engagement and Motivational interviewing skills
Why Join Us? 100% Remote: Work from home.
Predictable Schedule: No nights, weekends, or holidays
Collaborative Culture: Work alongside experienced clinicians and medical directors
Purpose-Driven Work: Help members navigate complex health challenges and improve outcomes
Professional Growth: Opportunities to expand your skills in case management and integrated care

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range
The typical pay range for this role is:

$54,095.00 - $116,760.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/01/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.