Clinical Liaison

The Rehabilitation Hospital of Indiana (RHI) is nationally ranked among the Best Hospitals for Rehabilitation by U.S. News and World Report for 2024-2025 and the Best Rehabilitation Hospital in Indiana for the third year in a row. RHI provides high quality, evidence-based rehabilitation services to those facing life-changing injuries or illness. We specialize in the areas of brain injury, stroke, spinal cord injury and complex medical conditions. We offer inpatient and outpatient rehabilitation services to patients 15 years of age and older. RHI is the only Traumatic Brain Injury (TBI) Model System in the state of Indiana and one of only 16 in the U.S We offer a competitive compensation and benefits package, along with a 401k match and tuition reimbursement program.

SUMMARY/PURPOSE OF JOB

The Clinical Liaison is responsible for growth and development of his/her assigned territory for inpatient admissions. The incumbent is responsible for marketing calls to appropriate referral sources in assigned territory and the ongoing assessment and recruitment of inpatient rehabilitation appropriate patients. Understands the role of employee's individual position regarding HIPAA requirements and level of access to Protected Health Information as defined in HIPAA hospital-wide policies.

JOB DUTIES/ESSENTIAL FUNCTIONS

• Builds and expands relationships with current and potential referral sources and patients in acute care hospitals to educate and develop understanding of Rehabilitation services
• Calls upon hospital/ personnel, physicians and other potential referral sources to develop and manage relationships within designated territory to broaden the number of referral sources within a given hospital.
• Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
• Accountable for marketing goals and admissions on monthly basis.
• Coordinates and completes direct sales/business development appointments and marketing activities in cooperation with the marketing team
  and supervisor
• Other duties as assigned.

QUALIFICATIONS/EXPERIENCE

• Effective interpersonal skills and communication skills - written and oral; excellent interpersonal skills
• Marketing skills: ability to close sales, present accurate, target-specific information and a working knowledge of rehab concepts and multidisciplinary team approach; strong organizational skills. Ability to determine medical appropriateness for rehab, rehabilitation potential, and tolerance of therapy of specified aged adults. Bilingual capability (Spanish/English) preferred
• Two years sales/marketing experience or equivalent experience in healthcare in a collegial role with referring physicians preferred.
• Two years allied health professional, RN preferred or would consider LPN with 10 years or more experience.
• Clinical Liaison experience strongly preferred.
• Experience in the field of physical rehabilitation and trauma preferred.

SPECIAL TRAINING, LICENSURE, CREDENTIALING

• Current Indiana license as applicable.

EDUCATION

• Minimum of Associate's Degree with Bachelor's or Master's preferred.
• Additional experience, education or training in marketing required.

HOURS

• Monday- Friday 8:00 AM- 5:00 PM with rotational weekend on-call

The Rehabilitation Hospital of Indiana is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law.