Clinical Workflow Coordinator - Hybrid

Our take on this role

About this role

Observe site workflows, document findings and recommend changes to management at RadNet. Work with onsite managers to implement processes and help train staff on workflows.

What could you bring from clinical work?

• Nurses and social workers: Identifying bottlenecks in interdisciplinary handoffs could help you document workflow problems and recommend changes to management.
• OTs: Your experience analyzing care tasks and environmental constraints may help you identify opportunities to improve site workflows.
• PTs: Training colleagues on clinical procedures and documentation processes could help you participate in staff training on new and existing workflows.
• SLPs: If you've collected documentation data against improvement goals and adjusted processes, that experience could help you identify workflow improvements.

Full job description from RadNet

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an Workflow Analyst, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• Observe existing workflow, document findings and recommend solutions to management to meet Company goals
• Proactively identify opportunities for process improvement and optimization.
• Partner with onsite management in order to review and implement new workflows, policies, and processes that promote
• efficiency and increase system functionality
• Maintain accurate records and documentation of workflow activities, to include changes, recommendations and resolutions that were during site visit
• Participate in and/or lead various projects as identified by the Strategic Initiatives Project Manager; projects may have an impact on a single site or be companywide.
• Participate in training staff on newly established and existing workflows
• Support and work closely with Clinical Operations Team, Regional and Site Operations Management, to include Northern CA and East Coast Operations as needed.
• Ensure exceptional customer service by promptly responding to inquiries, providing assistance and recommending solutions to meet the needs of the center.

If You Are:

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have:

• Proven experience in workflow coordination and/or administrative support
• Previous experience in a site and/or scheduling is preferred
• Working knowledge of Microsoft Office products
• Strong time management skills and the ability to prioritize and meet competing deadlines
• Self-motivated and proven ability to work both independently or effectively as a team with a variety of healthcare specialist
• Requires strong communication, analytical, problem-solving and presentation skills

We Offer:

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.