The expertise and experiences you’ll need to succeed:
Associate degree Required
Epic Certification or ability to complete certification within 3 months of completing classes
Advanced knowledge of Microsoft suite of products
EMR application/implementation experience.
Demonstrated creative problem-solving approach and strong analytical skills
Must have strong written and verbal communication skills
Work with minimal guidance
Rapid learner
Knowledge of clinical/technical workflow
Preferred Qualifications:
Bachelor's degree Preferred
3+ Work Experience Preferred
EPIC Credential (EPIC CRED) Preferred
All the benefits and perks you need for you and your family:
Benefits from Day One
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Shift\: Monday- Friday Fulltime 8\:00am-5\:00pm
Job Location\: VIrtual
The role you will contribute:
Responsible for maintaining clinical and business systems to support patient care delivery. This position analyzes business problems and recommends solutions that align with organizational goals. This role collaborates with clinicians and end users to design, build, test, train, implement, evaluate, and maintain Epic and other associated systems. In addition, this position coordinates with physicians and end users to document workflows, perform gap analysis, and develop future workflows during new implementations. Additionally, this role requires effective communication with hospital leadership, clinicians, physicians, and ancillary department staff. Responsibilities for this role include system maintenance, problem analysis, solution recommendation, workflow documentation, and effective communication.
The value you will bring to the team:
Actively participates in project, team, departmental, and other meetings, reporting status updates, accomplishments, tasks, and barriers to the manager.
Designs, builds, and configures within assigned Epic system modules and supporting third-party applications.
Develops and maintains collaborative relationships with all stakeholders, capturing business and technical requirements.
Assesses workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to new solutions or functionality.
Develops test scripts and materials for end-to-end workflow testing, performs unit, system, and integration testing, and documents outcomes.
Remains current on industry trends and vendor/application/system updates, ensuring software modifications/upgrades work according to Epic specifications.
Follows departmental standards for software configuration control, quality assurance, and version releases, providing documentation and training on system upgrades and new releases.
Troubleshoots issues or system deficiencies, initiates escalation procedures, and provides recommendations for resolution.
Participates in multiple cross-functional projects, utilizing project planning and coordination procedures, tools, and lean methodologies.
Provides guidance and acts as a resource for other analysts, project managers, and consultants.
Provides on-call support in a 24/7 production systems environment, acting as the primary support contact for the application's end-users.
Other duties as assigned.
Epic Clinical Documentation Preferred