Epic Non-Clinical Analyst IV

Our take on this role

About this role

Develop and support Epic applications for scheduling, registration, charges, and health information management. Lead software upgrades and workflow enhancements, with assigned on-site support during go-lives and system upgrades.

What could you bring from clinical work?

• Nurses: Experience translating frontline workflows and documentation needs into system requirements could help you turn user requirements into functional and technical design specifications.

Full job description from Nicklaus Children's Hospital

Job Summary

Supports the business solutions within the Epic Non-Clinical applications including but not limited to Scheduling, Registration, Charges, and Health Information Management. Assesses, plans, develops, designs, implements, enhances, maintains, and supports these solutions using a variety of technologies.

Job Specific Duties

• Works on patient access related configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects.
• Translates user requirements into functional and technical design specifications and review with client(s) to ensure accuracy.
• Serve as a mentor/subject matter expert to local and client-based team members.
• Leads small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases.
• Provides assigned on-site support during go-lives and system upgrades.
• Performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software.
• Takes full ownership of project or system and lead multiple projects from inception to delivery.
• Helps governance, data definitions, data policies and data quality.
• Sets processes and influence technology frameworks.

Minimum Job Requirements

• Bachelor's Degree in Computer Sciences, Information Systems or related major (or) 4 years of IT experience in a technical role
• Epic non-clinical certifications in 2 modules
• 4-7 years of experience with implementations for large organizations
• 4-7 years of experience in change management processes for the success of IT projects
• 5 years of direct experience in healthcare information systems development, implementation, and supporting clinical application systems

Knowledge, Skills, and Abilities

• Direct client healthcare domain knowledge such as patient registration, scheduling, claims, charge review, etc.
• Experience in a complex setting such as Pediatric, tertiary, or quaternary health system preferred.
• Able to lead multiple projects from inception to delivery.
• Able to translate end user requirements to IT requirements and enhance requirements based on industry or domain knowledge.