Human Factors Engineer

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Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview
The Human Factors Engineer (HFE) applies human factors engineering methods, systems thinking, and human-centered design principles to improve patient safety, quality, and high reliability across Stanford Health Care (SHC).

The HFE serves as a subject matter expert to plan, assess, and implement Human Factors strategies that advance SHC's quality, safety, and health equity strategy. Reporting to the Patient Safety Director, the HFE collaborates with clinical, operational, and quality leaders and frontline teams to design safer and more resilient systems of care aligned with SHC's strategic priorities.

Locations
Stanford Health Care

What you will do

• The HFE is a recognized subject matter expert and technical expert with a high degree of knowledge and experience in patient safety, systems thinking, human factors, and high reliability principles.

• Apply human factors and systems engineering methods such as, but not limited to, task analysis, usability testing, workflow analysis, interviewing, contextual inquiry, simulation, process mapping, to evaluate processes and design system-level interventions.

• Through rounding, observations, and analysis of safety and performance data, identify latent safety threats, usability issues, and opportunities in processes, clinical workflows, technologies, devices, and environments of care.

• Synthesize findings into actionable recommendations that strengthen reliability, safety, user experience, and continuous readiness and improvement.

• Partner with patient safety team to integrate and support human factors expertise into patient safety event reviews, including comprehensive analyses, and risk assessments.

• Advance organizational priorities related to safety culture, continuous readiness, and high reliability.

• Champion human factors, systems thinking, and human centered design in projects and interactions.

• Lead and collaborate with interdisciplinary teams to design, test, optimize and implement safer workflows, tools, technology, and care environments.

• Lead and contribute to improvement initiatives, applying human factors expertise, to enhance safety, efficiency, usability, and user experience.

• Serve as a human factors subject matter expert and consultant with clinical, operational, and administrative teams.

• Build and strengthen organizational capability in human factors, human-centered design, systems thinking, and patient safety.

• Coach and educate staff and leadership on human factors principles through applied projects and workshops.

• Participate in professional networks and contribute to external education and knowledge advancement by disseminating initiatives and approaches, including peer-reviewed publication of results.

Education Qualifications

• Doctoral degree in Human Factors Engineering (preferred)

• Master’s degree in Human Factors Engineering with 2-5 years of applied human factors in healthcare experience (required)

Experience Qualifications

• Experience in healthcare delivery, patient safety, quality improvement, high reliability.

• Demonstrated experience conducting usability testing, simulation, and sociotechnical system analyses.

• Familiarity with regulatory and accreditation in healthcare environments.

• Demonstrated experience applying human factors methods in complex systems; previous healthcare experience at Academic Medical Center strongly preferred.

Required Knowledge, Skills and Abilities

• Advanced knowledge of human factors and systems thinking.

• Advanced ability to analyze complex workflows and translate findings into practical design solutions and improvement initiatives.

• Advanced ability to collect and record data, evaluate data and statistics, and maintain effective reporting systems.

• Advanced knowledge of statistical analysis and reporting practices pertaining to quality improvement and program evaluation.

• Advanced knowledge of computer systems and software used in functional area - examples include: All Microsoft office tools and statistical software.

• Advanced ability to communicate effectively, both orally and in writing across all levels of the organization.

• Advanced ability to foster effective working relationships and build consensus.

• Advanced ability to independently manage, organize, prioritize, multi-task and adapt to changing priorities.

• Effectively lead, consult, advise, and instruct management and teams regarding appropriate approaches for dealing with complex safety issues.

• Knowledge of patient safety science, high reliability, change management, quality improvement and application of such frameworks.

• Knowledge of advanced research and investigation techniques with an ability to interpret data, prepare reports, and ability to propose solutions to difficult situations involved in a potential or actual patient injury.

• Ability to mediate and resolve complex problems and issues.

Licenses and Certifications

• CPPS - Certified Professional in Patient Safety preferred .

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care

• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $83.98 - $111.27 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.