Product Implementation Manager I or II

Blue Cross of Idaho is seeking a Product Implementation Manager who is responsible for the implementation of new or modified healthcare insurance products and program services in keeping with contractual obligations to State and Federal regulatory agencies within the defined product cycles. This individual will proactively work to remove barriers, work collaboratively with business owners to operationalize product designs as well as ensure sales and operational readiness. This role offers preference for local Idaho presence, with flexible hybrid location (onsite Meridian Idaho campus and work-from-home). Required Education: Bachelor’s Degree or equivalent work experience (Two years’ relevant work experience is equivalent to one-year college) Required Experience: minimum 2/+ years' product implementation, product lifecycle, or project coordination/management. Product Implementation Manager II requires 4/+ years' experience. Experience should also span individual and/or small group Qualified Health Plans (QHP) or other government program(s). Previous or current Blues experience is strongly preferred. Your day may look like: Manage product implementation, operational and system readiness, change management, and testing for assigned product line of business. Collaborate across multiple departments in the product implementation process. Establish implementation timelines and take ownership of meeting key deadlines. Effectively resolve project challenges and eliminate obstacles. Manage and fulfill critical implementation responsibilities to meet schedule commitments. Establish collaborative working relationships with and direct cross-functional project teams to find opportunities to integrate systems, process, and people resources with third-party applications. Deliver and document implementation of programs, products, and services from development handoff to sales and operational readiness. Consult with key team members to capture detailed technical and operational requirements and work with other areas to define the best implementation practices. Act as a key resource for cross-functional teams, providing guidance on product-related operational and regulatory concerns while championing business and technical needs. Lead product implementation with both internal departments and external resources. Create and evaluate standards and processes that promote uniformity and adherence to regulatory requirements within the functional area. Manage organizational resistance to cross functional project demands, employing project management tools and technologies. As of the date of this posting, a good faith estimate of the current pay range is: $76,346 - $114,518 (Implementation Manager I); $94,066 - 141,100 (Implementation Manager II). The position is eligible for an annual incentive bonus (variable depending on company and employee performance). The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, internal equity, geography, business or organizational needs, and alignment with market data. At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer. We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program. We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies. Reasonable accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Blue Cross of Idaho has taken our role as an Idaho-based health insurance company to heart since 1945. As a not-for-profit, we are driven to help connect Idahoans to quality and affordable healthcare while building strong networks and services. We aim to create a brighter future for all with the help of customer-centric professionals. Your Health and Wellness Matters At Blue Cross of Idaho, we care about the health and well-being of our employees. Our benefits aim to help make your life easier, healthier and more balanced. Your Career Development Matters We believe in employee growth, which is why we offer training, tools and numerous resources to assist with professional development. Your Community Matters Our employees care deeply about Idaho. We work together to positively impact communities throughout Idaho, and contribute our time through volunteering. Blue Cross of Idaho will extend reasonable accommodations to qualified individuals with disabilities who are otherwise not able to fully use electronic and online job application systems. For assistance, please send an email to BCIHRRecruiter@bcidaho.com. Equal Opportunity is the Law EEO is the Law Supplement E-Verify Pay Transparency