The TEFAP Coordinator provides oversight of the administration, scheduling, compliance, and distribution of products associated with The Emergency Food Assistance Program (TEFAP) across a 9-county service area in northeast Indiana. This role supports equitable food distribution through affiliate agency (agency) partnerships while ensuring adherence to federal, state, and Feeding America standards.
IDEAL CANDIDATE PROFILE:
Mission-driven and grounded in the belief that neighbors across northeast Indiana deserve access to food with dignity.
Organized and detail-oriented, with confidence working in data and reporting systems as well as account receivable processes.
Skilled at building trusted relationships with agencies, colleagues, and community partners.
Communicates clearly and offers support with patience, professionalism, and respect.
Approaches the work with adaptability, sound judgment, and a deep commitment to equitable food access.
ESSENTIAL JOB FUNCTIONS:
TEFAP Administration: Oversee TEFAP delivery schedules, product receiving, and inventory communication in coordination with warehouse staff and agencies.
WBSCM Inventory System Management: Administer TEFAP orders and inventory records within the USDA WBSCM portal, ensuring timely and accurate data entry and reconciliation.
Product Allocation: Manage product allocation and distribution in accordance with the State of Indiana's Fair Share percentages for each county within the service area.
Documentation & Reporting: Maintain complete and accurate program records, reports, and supporting documentation in compliance with USDA, state, and organizational requirements.
Program Monitoring: Monitor product availability, distribution timelines, and agency participation to support efficient program operations and service continuity.
Agency Relations: Cultivate and maintain effective relationships with agencies throughout the 9-county service area in northeast Indiana to support program access, engagement, and collaboration.
Compliance: Ensure partner agency adherence to TEFAP regulations, civil rights requirements, food safety standards, and Feeding America guidelines.
Training & Support: Provide training, guidance, and technical assistance to agencies to strengthen program compliance and operational effectiveness.
Agency Monitoring: Conduct agency monitoring and compliance reviews while promoting dignity, respect, and equitable service delivery.
PROFESSIONAL REQUIREMENTS:
Strong organizational skills with the ability to manage multiple deadlines, coordinate across departments, and maintain accurate records.
Proficiency in Microsoft Office and web-based data systems; experience with WBSCM or similar inventory systems preferred.
Strong communication and relationship-building skills with the ability to support, train, and collaborate with agencies and internal teams.
Commitment to treating agencies, volunteers, and clients with dignity and respect.
Ability to work in both office and warehouse environments and support operational needs as required.
Ability to travel regularly throughout the 9-county service area; valid driver's license and reliable transportation required.
Ability to manage interruptions, work under deadline pressure, and maintain accuracy.
Collaborates across other program areas to support fluctuating needs.
Ability to perform other related duties as assigned.
EDUCATIONAL REQUIREMENTS:
Associate degree preferred; equivalent combination of education and relevant experience will be considered.
Related experience in nonprofit operations, food banking, logistics, inventory management, or government nutrition programs preferred.
Ability to obtain ServSafe Manager certification within 180 days of employment.