Program Manager I - Graduate Medical Education (GME)

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Program Manager I - Graduate Medical Education (GME) Location Cleveland Facility Cleveland Clinic Main Campus Department EI Graduate Medical Education-Research Innov and Educ Job Code T26193 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details The Cleveland Clinic’s Research and Innovation and Education Institute is a core component of the institution’s mission, focused on advancing medical knowledge and patient care through research, education, and translating scientific discoveries into practical applications. This institute includes various centers and programs such as the Lerner Research Institute, Cleveland Clinic Innovations, and the Education Institute, all working together to improve healthcare outcomes. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career. As Program Manager for the Graduate Medical Education (GME) department, you will oversee and maintain key initiatives that support the department’s mission, including educational programs in Head and Neck Education and oversight of Fellowship programs. In this role, you will develop systems and procedures that enhance patient care within the Cleveland Clinic, while gaining extensive hands-on experience and opportunities to advance your skills. This role offers the opportunity to make a meaningful impact by working directly with trainees and program directors, supporting the Cleveland Clinic’s mission to educate and develop the next generation of healthcare professionals through cornerstone educational efforts. A caregiver in this position works days from 8:00 a.m. – 5:00 p.m. This is a hybrid role after the 90-day new-hire period, with the possibility to work from home 1–2 days per week. A caregiver who excels in this role will: Develop, implement, manage and maintain operational systems and activities. Serve as a liaison with all levels of the organization, outside community, residents, directors, attendings and the Graduate Medical Education (GME) office. Manage multiple priorities and projects with competing deadlines. Allocate time to meet completion requirements. Serve as a coach and mentor for other positions in the department. Review and monitor adherence to Human Resources policies and corporate compliance procedures. Maintain fellow education calendar, time and progression over fellowship timeframe. Oversee documentation for rotations, evaluations and fellowship information. Manage Medhub responsibilities. Support five fellowship programs. Minimum qualifications for the ideal future caregiver include: Bachelor's Degree in Business Administration, Healthcare Administration or related field and two years of experience in project management, data analysis and systems training OR Associate’s Degree and four years of experience OR Master’s Degree and one year of experience OR High School Diploma / GED and six years of experience Knowledge of statistical and financial analysis, primary research and business plan development Preferred qualifications for the ideal future caregiver include: Experience in healthcare setting Accurate data management skills with program compliance Prior Experience in Graduate Medical Education (GME) and Medical School Education (UME) Experience using MedHub or Graduate Medical Education (GME) management systems Residency/fellowship administrative program management experience Prior knowledge of ACGME Knowledge of Head and Neck programs Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ Physical Requirements: Ability to perform work in a stationary position for extended periods Ability to operate a computer and other office equipment Ability to communicate and exchange accurate information Ability to travel throughout the hospital system The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.