Quality Coordinator

Our take on this role

About this role

Coordinate quality reviews, performance improvement projects, and compliance monitoring across internal operations and more than 26 supported healthcare facilities. Analyze facility data and track corrective actions.

What could you bring from clinical work?

• Nurses: Your experience reviewing clinical documentation for regulatory compliance could help with facility audits and quality assessments.
• OTs and SLPs: Measuring therapy outcomes and improving service workflows may help you manage quality improvement projects and develop performance metrics.
• PTs: Tracking rehabilitation outcomes and analyzing service gaps could help you analyze facility quality data and identify compliance trends.
• Social workers: If you've reviewed incidents and coordinated follow-up across care teams, that experience could help you track corrective action plans and support facility follow-up.

Full job description from Tyvan LLC

Quality Coordinator The Quality Coordinator supports the Compliance Department by coordinating and executing quality assurance, performance improvement, and compliance monitoring activities across internal operations and the network of over 26 supported facilities. The coordinator conducts assessments, tracks performance metrics, facilitates corrective actions, and collaborates with facility teams to promote continuous quality improvement and regulatory adherence in a multi-site healthcare support environment.
KEY RESPONSIBILITIES
Quality Assurance and Monitoring:
Develop and coordinate internal quality reviews and facility-level assessments, including audits, tracers, and performance checks to evaluate compliance and quality in supported service areas (e.g., internal (department) and external (facilities)).
Audit and Data Collection:
Assist in performing scheduled and ad-hoc internal audits; collect, aggregate, and analyze quality and compliance data from facilities; identify trends, gaps, or risks; and prepare summary reports for leadership.
Corrective Action and Follow-Up:
Develop, track, and monitor corrective action plans (CAPs/POCs) resulting from audits, surveys, incidents, or complaints; provide follow-up support to facilities to ensure timely resolution and sustained improvements.
Performance Improvement Initiatives:
Manage quality improvement projects, such as QAPI (Quality Assessment and Performance Improvement) activities; assist in developing metrics, dashboards, and process enhancements to elevate service quality.
Reporting and Communication:
Compile and distribute regular quality reports, dashboards, and updates to Compliance leadership and facility administrators; serve as a point of contact for quality-related inquiries and support.
Regulatory Awareness:
Stay informed on relevant federal (e.g., CMS), state, and accreditation standards; alert leadership to changes and assist in adapting internal processes accordingly.
Other Duties:
Perform additional tasks as assigned to support the compliance function.
QUALIFICATIONS
Bachelor’s degree required in Healthcare Administration, Nursing, Public Health, Business Administration, or a related field. Associate’s degree with significant relevant experience may be considered.
2–4 years of experience in healthcare quality assurance, compliance monitoring, regulatory affairs, or performance improvement, preferably in multi-site settings (e.g., long-term care, post-acute, behavioral health, or support services organizations).
Hands-on experience with audits, mock surveys, data analysis, corrective action tracking, or survey readiness preferred.
Familiarity with healthcare regulations (CMS, state licensing, accreditation bodies) and quality frameworks (e.g., QAPI) is strongly desired.
Strong analytical and problem-solving abilities, with keen attention to detail and capacity to work efficiently under pressure.
Certified Professional in Healthcare Quality (CPHQ). Preferred
Certified in Healthcare Compliance (CHC) or similar. Preferred
Basic quality improvement training (e.g., Lean, Six Sigma Yellow Belt) Preferred