Quality & Patient Safety Analyst

Our take on this role

About this role

Investigate quality and patient safety cases, manage related data projects, and help staff use error-prevention practices. Duties include data validation, regulatory reporting, and training users on quality and patient safety systems.

What could you bring from clinical work?

• Nurses: Reviewing adverse events and developing safety improvements could help you investigate patient safety cases and manage action plans.
• OTs: Your work identifying task and environmental risks could help you support staff in using error-prevention practices.
• PTs: Tracking outcomes in falls prevention projects may help you manage patient safety data and performance improvement project requests.
• Social workers: Experience reviewing care-coordination failures could help you investigate patient safety cases and manage action plans.
• SLPs: If you've collected outcomes and checked documentation accuracy in quality projects, that experience could help you conduct data validation exercises.

Full job description from Sheppard Pratt

What to expect

• Under the direction of the manager, participates in the management of systems under the scope of Quality & Patient Safety (ex. adverse event management, or policy management), with duties that include user training, testing, and reporting.

• Investigates quality and patient safety case reviews, including FMEA, Root Cause Analyses and action plan management.

• Prepares and assists with presentations of case studies to promote transparency and organizational learning.

• Leads activities related to presentation of quality and patient safety data, including monthly close activities and data sets supporting workgroup/council activities and assures data transparency and integrity is maintained

• Conducts data validation exercises; collaborates with vendors and team to assure regulatory reporting requirements are fulfilled in a timely and accurate manner

• Maintains departmental data dictionaries and benchmarking resources

• Manages project requests related to quality and patient safety data and performance improvement activities

• Works with leaders and staff to integrate Safety Behaviors for Error Prevention into one’s work.

What you'll get from us

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation

• Comprehensive medical, dental and vision benefits for benefit eligible positions

• 403b retirement match

• Generous paid-time-off for benefit eligible positions

• Complimentary Employee Assistance Program (EAP)

• Generous mileage reimbursement program

Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.

What we need from you

• Bachelor’s degree with 2-3 years’ experience with quality, patient safety, or performance improvement.
  • Clinical experience preferred. Masters degree in related field is preferred.
  • Certificate in quality management or patient safety strongly preferred (CPHQ, CQM, ASQ certification, Six Sigma, Lean Certification).
• Demonstrated administrative experience, including creation of process maps and use of software (MS Project or Lucid Chart preferred).
• Proficiency with Microsoft Office 365 Suite, including use of MS Teams for document management.
• Proficient user of Excel, including creation/use of formulas, graphs, and pivot tables. Experience with data visualization software (Tableau, Power BI) preferred.

#LI-SM1