Adult SMI Case Manager: The Adult Case Manager provides ongoing case management services to members designated as Seriously Mentally Ill (SMI) who are receiving ongoing behavioral healthcare.
RESPONSIBILITIES
* Performs duties out in the community and is expected to provide transportation, when necessary, to members and coordinate transportation services, as appropriate.
* Coordinates services for behavioral health and coordination of care with physical health care providers.
* Maintains communication, coordination, and connections with all Clinical Team participants.
* Ensures implementation of “transition to adulthood” referrals.
* Understands and navigates the rights of the patient regarding access to treatment, appeals, and complaint processes instituted by the Mercy Care RBHA.
* Communicates with other staff as necessary to ensure coordination and follow-through for clients needing primary care services.
* Performs out-of-office case management services and administrative tasks in accordance with agency procedures and the Arizona Principles for working with SMI clinical teams.
QUALIFICATIONS
* Minimum High School Diploma and quality experience in the behavioral-health field; Bachelor's Degree in a human services field preferred.
* Working knowledge of common and uncommon mental & behavioral health disorders, including Schizophrenia, Bipolar Disorder, Major Depressive Disorder, PTSD, Personality Disorders, Substance Abuse Disorders, etc.
* Ability to acquire a Level 1 Fingerprint Clearance Card, without restrictions
* AZ Driver's License and Valid Auto Insurance
* MVR matching JFCS driving guidelines
* Reliable Transportation
* Spanish-English bilingual preferred; Pay Differential offered.
Benefits of Working with JFCS:
* Lucrative Performance Bonuses Per Quarter, in addition to normal salary.
* Bilingual (Spanish-English) Salary Differential.
* Professional development and career growth opportunities.
* Generous paid time-off / sick time allocations
* Comprehensive Employee Benefits package, including medical, vision, dental, & more.
* Wellness Coaching
* Employee Assistance Program
* Eligibility for Loan Forgiveness Programs in many positions.