PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God’s kingdom. We therefore encourage applications from culturally diverse candidates.
Benefits:
We are pleased to offer attractive benefits and resources. This includes benefits such as health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel and a robust wellness program.
Job Summary:
PLNU is seeking an organized, detail-oriented, and collaborative Business Initiatives and Project Coordinator to support key operational functions within Graduate and Professional Studies (GPS). This entry-level professional role provides administrative and project coordination support across onboarding, student services, academic operations, data reporting, and continuous improvement initiatives. The ideal candidate is highly organized, enjoys working with systems and processes, and is eager to contribute to a dynamic team focused on student and employee success.
Salary:
Pay range $20.58 - $22.74
Actual salary offered is determined by the candidate’s experience, education, skills, and other factors, including internal equity and university funding resources.
Job Status:
Full time
***
Job Description:
What We’re Looking For
Strong organizational skills with exceptional attention to detail and accuracy
Ability to manage multiple priorities, deadlines, and projects simultaneously
Strong written and verbal communication skills with a customer-service mindset
Interest in higher education operations, project coordination, and process improvement
Ability to work independently while collaborating effectively across departments and teams
Comfort working with data, spreadsheets, reports, and operational tracking systems
Strong problem-solving skills and a proactive approach to identifying and resolving issues
Ability to maintain confidentiality and appropriately handle sensitive information
Adaptability and willingness to learn new systems, technologies, and processes
Knowledge and experience working with a diverse population is preferred
What You’ll Be Doing
Onboarding Scheduling & Logistics
Coordinate scheduling and logistics for GPS onboarding activities, training sessions, and follow-up meetings
Manage project rollouts within project management systems for program launches, policy updates, and technology initiatives
Communicate onboarding schedules and logistics with new employees, trainers, and department leaders
Maintain onboarding calendars, documentation, and tracking systems to ensure accuracy and accessibility
Support preparation of onboarding materials, training resources, and event logistics
Track onboarding milestones and provide status updates to leadership
Student Services Administrative Support
Provide administrative support to student services teams through data entry, documentation updates, and communication tracking
Update student records and notes in university systems following established procedures and guidelines
Handle confidential student information in compliance with FERPA requirements
Provide customer service support and direct students to appropriate resources as needed
Assist with administrative support during peak enrollment periods and staffing transitions
Academic Operations
Maintain academic operations tracking tools including course projections, enrollment capacity data, and registration monitoring reports
Track planned student enrollment and registration activity across academic terms
Monitor registration activity and identify discrepancies requiring follow-up
Collaborate with academic operations and CRM teams to support data accuracy and operational effectiveness
KPI Data Entry & Reporting Support
Enter and maintain operational and performance data in support of institutional reporting and KPI tracking
Maintain organized documentation and records to support reporting accuracy and consistency
Identify and communicate data discrepancies or anomalies to appropriate team members
Assist with reporting requests and operational data analysis as assigned
General Operations Support
Provide scheduling, project coordination, and administrative support for GPS leadership
Participate in cross-functional initiatives, committees, and division-wide projects
Contribute to process improvement efforts and operational efficiency initiatives
Support special projects and additional duties as assigned
Qualifications
Bachelor’s degree required
0–2 years of professional experience; experience in higher education or an administrative role is a plus
Strong organizational skills and attention to detail
Ability to manage multiple tasks and deadlines simultaneously in a fast-paced environment
Proficiency in Microsoft Office Suite including Excel, Word, and Outlook
Experience with Salesforce, Workday, Canvas, or similar systems is preferred but not required
Strong written and verbal communication skills
Ability to handle confidential information with discretion and in compliance with FERPA
Demonstrated reliability, follow-through, and a proactive approach to problem-solving
Commitment to a collaborative and service-oriented work environment
Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU’s Community Life Covenant .
The job offer is contingent on the successful completion of a background check. PLNU will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws
Physical Requirements
Work is primarily sedentary and may require sitting for extended periods of time
Use of computer equipment including keyboard, mouse, and monitor
Ability to read documents, email, reports, and other correspondence on paper and computer monitor
Ability to communicate effectively with others in person and by phone
Ability to stand, stoop, push, pull, and lift up to 10 pounds throughout the day
***
At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff is vital in nurturing our shared community and expressing God’s love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential.
Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.