Company Overview
Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.
Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.
Job Summary and Responsibilities
Acentra Health is looking for a Case Manager, Associate to join our growing team.
Job Summary:
The Home and Community‑Based Services (HCBS) 1915(i) program provides long‑term, community‑based supports
for individuals with significant behavioral health, cognitive, or functional needs so they can remain safely in their homes
and communities. HCBS includes person‑centered planning, skills training, personal care, supported housing and
employment, and coordination across medical, behavioral health, and social service systems. Case Managers ensure
members receive the right services at the right time, reduce barriers to care, and support stability in the least restrictive
setting.
Location Requirements
We need one hire in each region:
Central Oregon
Southern Oregon
Eastern Oregon
HCBS Case Managers are responsible for delivering trauma‑informed, person‑centered care coordination that meets
OHA and CMS requirements. Core responsibilities include:
Responsibilities:
Conducting timely outreach, engagement, and follow‑up with referred members
Completing eligibility coordination tasks, documentation collection, and packet submission
Developing, updating, and monitoring Person‑Centered Service Plans (PCSPs)
Coordinating across medical, behavioral health, and social service systems to reduce barriers to care
Providing warm handoffs to CCOs, BH providers, and community resources as needed
Monitoring service utilization, identifying gaps, and escalating concerns appropriately
Documenting all activities in Atrezzo in accordance with HCBS documentation standards
Conducting safety assessments and following crisis escalation protocols when needed
Maintaining strong partnerships with CMHPs, CDDPs, CCOs, housing providers, and community agencies
Ensuring compliance with OHA policies, CMS HCBS regulations, and internal program protocols
Supporting members in navigating complex systems, advocating for needs, and promoting stability in the least
restrictive setting
Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and
Security Rules.
These responsibilities require strong clinical judgment, excellent communication skills, and the ability to coordinate
across multiple systems while maintaining a member‑centered approach.
Qualifications
Required Qualifications
High school diploma or equivalent
2+ years of experience in Medicaid‑funded case management, care coordination, or community health programs
Experience working with high‑need populations (I/DD, aging adults, SMI, justice‑involved individuals, ruralcommunities, chronic disease, etc.)
Demonstrate the ability to build strong partnerships with CMHPs, CDDPs, healthcare providers, andcommunity organizations
Experience or skills in providing technical assistance, including provider education and best‑practiceimplementation support
Preferred Qualification
Bachelor’s degree in Social Work, Public Health, Human Services, Healthcare Administration, or a related field
Knowledge of Medicaid policy, including OHA standards and regulatory compliance
Person‑Centered Planning principles
HCBS and LTSS knowledge, including eligibility pathways and case management best practices
Experience with behavioral health and disability services (I/DD, SMI, co‑occurring conditions)
Equity and trauma‑informed care practices
Interdisciplinary collaboration with CMHPs, housing supports, and community providers
Data‑informed decision‑making using service utilization and outcomes data
Regulatory compliance with CMS HCBS rules, OHA policies, and Medicaid processes
Why us?
We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.
We do this through our people.
You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.
Benefits
Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.
Experience in Lieu of Degree
For non-clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands-on experience can provide skills and competencies equivalent to formal education. As such, in cases where a Bachelor's degree may be required, the Company will accept a minimum of six (6) years of directly relevant professional experience in lieu of a degree. In instances where the candidate has an Associate's degree, the Company will accept a minimum of three (3) years of directly relevant professional experience in lieu of the Bachelor's degree.
Thank You!
We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!
~ The Acentra Health Talent Acquisition Team
Visit us at https://careers.acentra.com/jobs
EEO AA M/F/Vet/Disability
Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.
Compensation
The pay range for this position is listed below.
“Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”
Pay Range
USD $61,280.00 - USD $70,000.00 /Yr.