Data Analyst

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and
belonging-centered workplace where everyone can thrive while making a difference
in mental health. Want to help over two million people receive quality mental
healthcare? Come join our mission of getting therapy in the hands of everyone!


We are looking for an experienced Data Analyst to join our Data Science team.
The Data Analyst diligently supports product initiatives at Talkspace, employing
a robust data-driven strategy. They are adept at collecting requirements,
querying databases, and constructing dashboards and reports tailored for both
internal business stakeholders and external partners. Additionally, they excel
in the qualitative and quantitative analysis of data, surfacing critical
insights and identifying trends that contribute to informed decision-making.
Beyond analysis, they collaborate seamlessly with a diverse team of technical
and non-technical stakeholders, translating insights into actionable strategies
and effectively communicating the narrative behind the data to non-technical
audiences.  

This is a hybrid position that requires coming into the office 2/3 times a week.
Talkspace Headquarters is located in Midtown Manhattan.

What You’ll Do

* Clinical Data Visualization and Reporting  
* Develop and refine data visualizations that clearly communicate clinical
outcomes, network performance, and patient engagement trends to
stakeholders.  
* Create automated clinical quality reports and network performance
dashboards using Looker and other tools.  
* Deeply understand and analyze patient care pathways, clinical outcomes, and
the dynamics of our therapy provider network.  
* Quantitative Analysis 
* Conduct thorough quantitative analyses to support clinical and network
strategies.
* Utilize your expertise in SQL and Python to manage clinical and provider
data effectively.
* Strategic Insights 
* Collaborate with clinical, network, and cross-functional teams to provide
data-driven insights supporting product development and provider network
operations.
* Navigate the intricacies of a multi-sided marketplace, within a healthcare
context, understanding different stakeholder needs and market drivers.
* Communication and Collaboration 
* Engage with both technical and non-technical stakeholders to transform
complex data insights into understandable and actionable strategies for
enhancing patient care and provider engagement. 
* Work closely with a seasoned Data Science team to leverage advanced
analytics in shaping clinical and network intelligence strategies.
* Create and present easily digestible and actionable recommendations to
senior leadership, influencing key decision-making processes.

About You 

* 2-4 years of experience in an analytical role, experience with healthcare
data (patient outcomes, capacity planning, etc.) a plus.
* BA/BS in a quantitative field like statistics, applied mathematics,
economics, computer science, or equivalent experience.
* Proficiency in SQL, python, and Excel / Google Sheets.
* Comfortable with statistics and data manipulation.
* Advanced skills in data visualization tools like Looker or Tableau are
essential.
* Experience with product analytics tools like Mixpanel is a plus.
* Experience with leveraging GenAI tools is a plus.

Benefits 

* Comprehensive Medical, Dental and Vision plans coverage since day one
* Pre-tax benefits: HSA/ FSA
* 401k Retirement Savings Program with matching up to 4%
* Voluntary benefits including disability, basic life or pet insurance, etc.
* Monthly Wellness Stipend to promote mental and physical self-care
* Flexible PTO and Remote First Environment
* Regular team events, including Wellness Workshops and Team Building Events
* Free access to Talkspace products for you and one household member, as well
as access to a friends and family discount! 

Compensation

At Talkspace, we believe that pay transparency during the interview process is a
critical part of diversity, equity, and inclusion. Our salary bands are based on
internal and external compensation benchmarks, which we regularly evaluate to
ensure we pay competitively.

The base salary range for this role is between $110,000 and $125,000. Within the
salary bands, leveling corresponds to each candidate’s relevant experience,
skills as assessed during the interview process, education, and applicable
certifications. 

Why Talkspace? 

Talkspace is the world’s leading online therapy company, serving over 2 million
users looking to begin their wellness journey through tele-health. According to
the World Health Organization, close to 1 billion people worldwide live with a
mental disorder, and on average more than 75% with mental, neurological, and
substance use disorders receive no treatment for their condition at all.
Additionally, one-third of the world’s population – 2 billion people – live in
countries that spend less than 1% of their health budgets on mental health.
Therapy is an universal need and it's our mission here to change the world by
cultivating an intentional space for people to feel supported through quality
care that is simple and accessible.

Combining our passion for innovation along with our desire to help others
overcome the stigma behind “getting help,” we are transforming the way patients
find the right care provider, making an otherwise impossible feat easily
conquerable. Our network of licensed, accredited, and board-certified clinicians
are increasing access to mental health for our members through a myriad of high
quality therapy services: anytime and for a fraction of the price. Dedicated to
our mission, we are looking for candidates that want to bring their talents into
a diverse  “for purpose” space. If you’re equally as passionate about making
quality mental healthcare accessible to all then Talkspace is the right place
for you!


EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and
walks of life to foster an innovative and diverse workforce. We encourage you to
apply, even if you don’t meet every qualification or if your path has been
nontraditional — such as not completing a formal degree program, taking a career
break, or having a prior criminal record — if you believe you could make a great
addition to this team. Come as you are and learn about the exciting
opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to
race, color, religious creed, sex, national origin, citizenship status, age,
physical or mental disability, sexual orientation, marital, parental, veteran or
military status, unfavorable military discharge, or any other status protected
by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? 

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We
value and embrace the richness arising from their varied backgrounds,
perspectives, and experiences, which include, but are not limited to, age,
ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth
and advancement opportunities for all employees. This involves amplifying
underrepresented voices, addressing unconscious biases, and providing inclusive,
culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and
resources for all employees, particularly those who might otherwise be excluded
or marginalized. It ensures that everyone feels a sense of belonging, value,
support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among
employees from diverse backgrounds when businesses actively promote diversity,
equity, and inclusion in the workplace.