This one-of-a-kind position includes cross-training as door attendants, patient
transporters, garage attendants, on and off campus lab couriers, and shuttle
drivers.
The General Service Attendant is often the first point of contact that patients
and visitors will encounter upon their arrival to Mayo Clinic. It is imperative
the interaction is respectful, professional, positive, and empathetic. Must
value teamwork and contribute to the cohesion and alignment within the General
Services team. Employees should always demonstrate sound judgement including
navigating and adapting within urgent situations.
Attendants aid in traffic flow while meeting patients and visitors at the
entrances of patient buildings that are a part of our main campus to ensure that
they are directed to their appointments properly. Using hand-held devices, the
transporter will escort patients/visitors that are in use of a wheelchair and
transport them to their necessary destination using great care. Duties include
upon request, patient stair escorts, patient stretcher transports, and patient
hospital bed transports as part of our Centralized Transport Team. Patient
status can range from ambulatory to immobilized. A working knowledge of
wheelchairs and gurneys including safe patient handling is a major
responsibility.
On a daily basis, on- and off-site laboratory runs are performed. Must make
timely specimen pick-ups and deliveries using safety protocols, showing
professionalism, and providing respect to all lab areas.
Shuttle drivers must learn and follow safety protocols when operating shuttles.
Shuttle drivers pick-up and drop-off employees as well as patients. Employees
must learn and understand how to use all shuttle mechanics, including the
wheelchair lift. Excellent communication skills to our dispatch center and
fellow shuttle drivers are an absolute must in this position.
General Service Attendants must be able to adapt quickly to any changes in
procedure or equipment in a positive manner. Must demonstrate willingness to
remain flexible while performing tasks and duties as requested by supervisor or
other leadership. It is also necessary to take initiative, display maturity,
and offer sound judgement.
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider
according to U.S. News & World Report. As we work together to put the needs of
the patient first, we are also dedicated to our employees, investing in
competitive compensation and comprehensive benefit plans
[https://jobs.mayoclinic.org/benefits/] – to take care of you and your family,
now and in the future. And with continuing education and advancement
opportunities at every turn, you can build a long, successful career with Mayo
Clinic.
Benefits Highlights
* Medical: Multiple plan options.
* Dental: Delta Dental or reimbursement account for flexible coverage.
* Vision: Affordable plan with national network.
* Pre-Tax Savings: HSA and FSAs for eligible expenses.
* Retirement: Competitive retirement package to secure your future.
Just as our reputation has spread beyond our Minnesota roots, so have our
locations. Today, our employees are located at our three major campuses in
Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at
Mayo Clinic Health System campuses throughout Midwestern communities, and at our
international locations. Each Mayo Clinic location is a special place where our
employees thrive in both their work and personal lives. Learn more about what
each unique Mayo Clinic campus has to offer, and where your best fit is.
[https://jobs.mayoclinic.org/alllocations]
Equal Opportunity
All qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, gender identity, sexual orientation,
national origin, protected veteran status or disability status. Learn more about
the "EOE is the Law" [https://www.eeoc.gov/poster]. Mayo Clinic participates
in E-Verify
[https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf] and
may provide the Social Security Administration and, if necessary, the Department
of Homeland Security with information from each new employee's Form I-9 to
confirm work authorization.