Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
We are seeking a part-time (32 hours/week) Medical Records Coordinator to support Wentworth Health Partners practices. The schedule would be four days per week, Tuesday through Friday, with 8-hour shifts scheduled between 7:00 AM and 5:00 PM.
The Medical Records Coordinator will be responsible for preloading and organizing patient information within the EPIC system. This includes reviewing and entering comprehensive patient data for all new patients within the Wentworth-Douglass organization, such as medical history, immunizations, and other relevant clinical documentation. The role requires a high level of accuracy and attention to detail when preparing and updating patient charts.
This position is primarily focused on data entry and chart preparation, with minimal phone interaction, limited to occasional communication with internal offices as needed. Qualified candidates should have prior experience in a healthcare or medical office setting, along with a basic understanding of medical terminology. Experience with Epic or a similar EMR system is strongly preferred.
This role requires an initial 90-day onsite training period in Portsmouth, NH. Upon successful completion of training, the position will transition to a fully remote work environment.
Job Summary
Summary
Responsible for managing and organizing patient medical records and ensuring the accuracy, confidentiality, and accessibility of the information in order to maintain a well-functioning healthcare system and provide efficient patient care.
Does this position require Patient Care? No
Essential Functions
-Oversee the creation, collection, maintenance, and retention of patient medical records.
-Develop and implement effective systems for organizing and indexing medical records.
-Retrieve medical records as needed for patient care, research, billing, or legal purposes.
-Enter patient information into the hospital's electronic health record system, including demographic data, medical history, diagnoses, procedures, and treatment plans.
-Strictly adhere to privacy regulations (e.g., Health Insurance Portability and Accountability Act - HIPAA) and maintain patient confidentiality.
-Review medical records regularly to identify and address any discrepancies or errors.
-Process requests for the release of medical records to authorized individuals or organizations while ensuring compliance with legal and regulatory requirements.
-Provide training and support to hospital staff regarding medical record documentation best practices, privacy regulations, and proper use of EHR systems.
Qualifications
Education
High School Diploma or Equivalent required
Associate's Degree Health Information Management preferred
Associate's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
Medical Records Experience 1-2 years preferred
Additional Job Details (if applicable)
Remote Type
Remote
Work Location
121 Broadway
Scheduled Weekly Hours
32
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$19.81 - $28.30/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1812 Wentworth-Douglass Physician Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.