• Accurately completes patient registrations in an efficient, professional, and
customer-oriented manner.
• Records patient demographic information into scheduling system and ensures
times, procedures, and surgeons names are complete and accurate.
• Gathers and reviews all relevant data, including fee quote sheets and
documents, to ensure correct reimbursement is obtained for department’s
services.
• Coordinates daily OR schedule as directed by service administrator/manager.
• Meet with patients to discuss timeline of pre-op/post-op and surgery, what to
expect, and how to prepare (e.g. - hold blood thinners, arrange rides, etc)
• Post cases to the OR with all necessary equipment and special
instruments/instructions specific to surgeon.
• Create prep for case and place orders for all pre-op and post-op appointments.
• Quality assurance: check cases, adjust lineups for surgeons OR days (send to
OR), check for E-consents and preop surgical orders
• Responds to phone calls from patients, physicians, medical staff and peers and
determines the urgency of the situation and then suggests appropriate referrals,
based on workflow.
• Observes policy & procedures to protect patients’ privacy & rights as a
patient in compliance with HIPAA & all relevant laws, regulations, & standards.
• Uses good judgment & initiative, communicates effectively, & adapts to
variations in workloads, assignments, & inter-personal situations as needed.
• Formulates and maintains effective working relationships with peers and
management and functions as an effective team member.
• Also responsible for projects and assignments as assigned by the Operations
Administrator or Manager.
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider
according to U.S. News & World Report. As we work together to put the needs of
the patient first, we are also dedicated to our employees, investing in
competitive compensation and comprehensive benefit plans
[https://jobs.mayoclinic.org/benefits/] – to take care of you and your family,
now and in the future. And with continuing education and advancement
opportunities at every turn, you can build a long, successful career with Mayo
Clinic.
Benefits Highlights
* Medical: Multiple plan options.
* Dental: Delta Dental or reimbursement account for flexible coverage.
* Vision: Affordable plan with national network.
* Pre-Tax Savings: HSA and FSAs for eligible expenses.
* Retirement: Competitive retirement package to secure your future.
Just as our reputation has spread beyond our Minnesota roots, so have our
locations. Today, our employees are located at our three major campuses in
Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at
Mayo Clinic Health System campuses throughout Midwestern communities, and at our
international locations. Each Mayo Clinic location is a special place where our
employees thrive in both their work and personal lives. Learn more about what
each unique Mayo Clinic campus has to offer, and where your best fit is.
[https://jobs.mayoclinic.org/alllocations]
Equal Opportunity
All qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, gender identity, sexual orientation,
national origin, protected veteran status or disability status. Learn more about
the "EOE is the Law" [https://www.eeoc.gov/poster]. Mayo Clinic participates
in E-Verify
[https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf] and
may provide the Social Security Administration and, if necessary, the Department
of Homeland Security with information from each new employee's Form I-9 to
confirm work authorization.