Company
Navitus
About Us
Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities.
Pay Range
USD $65,686.00 - USD $78,140.00 /Yr.
Work Schedule Description (e.g. M-F 8am to 5pm)
M-F 8am-5pm, CT
Remote Work Notification
ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.
Overview
Navitus Health Solutions is seeking a Clinical Engagement Center Product Manager to join our team!
The Product Manager, Clinical Engagement Center (CEC) is responsible for providing program management support for the CEC, which provides telehealth services across the nation. The Product Manager (PM) will facilitate efforts to develop and co-implement clinical products aimed at improving the health of members. Administrative oversight and management of all CEC product line offerings is expected. The Product Manager will also be asked to provide production timetables, product pricing, and time-integrated plans for production. In addition, the Product Manager will develop marketing strategies, product requirements, and their specifications. The Product Manager will also be responsible for ensuring that CEC programs are in compliance with CMS, FCC and state regulations when applicable. Under direction, Product Manager (PM) will be responsible for managing Working collaboratively with the Pharmacists and Certified Pharmacy Technicians (CPht), the PM will ensure the timely and flawless execution of clinical program interventions to our members. The PM will also help identify product improvement opportunities, track and trend client participation, communicate with external vendors, perform quality assurance checks, assist with training other department product managers, and maintain program specific metrics.
Is this you? Find out more below!
Responsibilities
How do I make an impact on my team?
Responsible for the operational oversight and management of products within the CEC and in collaboration with SMEs from other departments and division
In collaboration with CEC leadership, define the product strategy and assure roadmap execution
Assesses market competition by comparing the company’s product to competitor’s products
Develop and continually improve strategies, objectives and policies for the assigned products/programs, and establish and monitor high performance standards and productivity measures/targets
Recommend the nature and scope of present and future product lines by reviewing product specifications and requirements and appraising new product ideas
Introduce and market new products by developing time-integrated plans with sales and marketing
Provide product support for client implementations. Provide expert subject matter support to Navitus Client and Clinical Services Executives representing the client
Supports the development and maintenance of product documentation including training materials, call scripts, client reports, etc
Continually evaluate and monitor program metrics including turn-around times, CMR completion, patient satisfactions and accuracy in collaboration with CEC staff
Other duties as assigned
Qualifications
What our team expects from you?
College degree
Experience as a member of a multi-disciplinary team is preferred
Professional PBM industry work experience is preferred
Knowledge of applicable data privacy practices and laws is preferred
Knowledge of healthcare industry practices and HIPAA regulations is preferred
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees
What can you expect from Navitus?
Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program – up to $750!
#LI-Remote
Location : Address
Remote
Location : Country
US