We are currently seeking to fill a Program Coordinator position. The Program Coordinator will assist the Project Director for the SHOUT (Street HIV Outreach to Engage Unsheltered Populations in Treatment) program with program implementation and the day-to-day operations of the program. The Program Coordinator will provide outreach services in streets, soup kitchens, shelters, and encampments. They will develop professional and trusting relationships with patients. Through these relationships, outreach workers will meet patients where they are and help them establish goals related to housing and healthcare.
The Program Coordinator will work collaboratively with members of the Greater New Haven Healthcare for the Homeless department to ensure the program meets contractual requirements, including data management related to client enrollment, demographics, services provided, and program administration costs. Direct service responsibilities may include identifying individuals at risk for HIV, HCV, and STIs; conducting screenings and testing; providing community education and outreach; assisting patients in obtaining STI treatment and prevention services; delivering harm-reduction services; and linking patients to mental health care and substance use disorder treatment programs.
This is a full-time position requiring 80% travel throughout the greater New Haven area. The Qualified person will be comfortable with working outside in all weather conditions with those experiencing homelessness in the greater New Haven area.
Responsibilities include but are not limited to:
Conducts street canvassing and outreach within the New Haven Region to offer unsheltered individuals screenings, prevention, and treatment for STI’s including HIV and HCV, and linkages to other services including mental health and substance use disorder treatment.
Assists providers in maintaining registry of unsheltered patients receiving treatments.
Ensure GPRA data is entered timely and accurately for grant monitoring.
Will perform outreach during non-traditional hours to include early late and weekend hours as needed.
Must be willing and be flexible to work at least two early mornings and two evening shifts per week
Works as a team in support of the medical providers when assigned.
Responsible for ensuring notes are entered in Epic, Homeless Management Information System (HMIS), And DDAP systems per program requirement and data quality standards.
Operates and maintains the mobile office ensuring clean, safe operation.
Follows-up with referral sources in a timely fashion as required.
Attends inter-agency meetings when directed, participating, and fostering collaborative relationships.
Completes applications for Basic Needs, transportation, and treatment programs in a timely manner.
Coordinates with community agencies for outreach/engagement. Developing strong working relationships with community partners is of the essence.
Those with medical qualifications will be expected to use them to the level of their training to assist providers in the field.
Performs all other duties as assigned by the program director, or department managers.
Requirements:
High school diploma/GED required. Associate degree or bachelor’s degree preferred.
MA or CNA, or EMT training preferred.
Human Service experience is preferred.
Excellent working knowledge of New Haven community social and health service agencies is preferred.
Excellent communication skills; both written and verbal.
Bilingual ability preferred.
CS-HHC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.